Click here to view our Disclaimer.
HUD Program Compliance
Our HUD compliance courses are continually updated to reflect the most current requirements. We offer courses suitable for agents and owners as well as courses for both new and experienced on-site staff. Select a course to find out the available formats and to read the course description. For a complete list of courses, download our Signature Course Catalog.
Format:
Focus: On 7/1/2025 (assuming Owner software is HOTMA compliant) HUD will start enforcing the most comprehensive changes to the way HUD properties determine eligibility and calculate income and rent since 1981 when Congress raised the rent cap from 25% to 30% of Adjusted Income. Find out the most significant changes, what guidance HUD has provided to date, and how to start following the new rules.
Format: On-Site: 9 hours in 3 3-hour webinars or 1 1/2 days in person
Focus: On 7/01/2025 (assuming Owner software is HOTMA compliant) HUD will start enforcing the most comprehensive changes to the way HUD properties determine eligibility and calculate income and rent since 1981 when Congress raised the rent cap from 25% to 30% of Adjusted income. The course will include everything that is known about what, how and when to implement the numerous HOTMA changes (see 6 topics below), helpful resources and tools, so that, whatever the final deadline turns out to be, after completing the course, you will be ready for HOTMA.
Bite-Sized HOTMA Series (6 90-minute sessions available as a bundle or individually)
Focus: A comprehensive HOTMA training divided into six convenient, digestible sessions.
Session 1: HOTMA Income Rules
This session covers updates to the treatment of foster children and adults, new income exclusions, revised calculation methods, the new verification hierarchy, and other changes to verification requirements. It also explores adopting means-tested and streamlined approaches and incorporating student financial aid across HUD programs.
Session 2: HOTMA Asset Rules
This session addresses updates like new asset exclusions, thresholds, the treatment of real property and non-essential personal property, changes in verification requirements, new methods of imputing income, the impact of means-tested verification, and the self-certification process for assets.
Session 3: HOTMA Allowances and Deductions
Highlights include CPI-based adjustments, the increased factor (from 3% to 10%) for calculating medical and disability expenses, phase-in provisions for existing tenants, general relief measures, owner choices for new tenants, and discretionary hardship policies.
Session 4: HOTMA Annual Recertification
This session explains and demonstrates updated methods for determining income, expanded use of the Enterprise Income Verification (EIV) system, and new owner options for changes within 90 days prior to annual recertifications.
Session 5: HOTMA Interims
Covers changes to lease terms, the 10% adjusted income threshold for increases, owner discretion on decreases, restrictions on reviewing increases in earned income, owner options with EIV, non-interim re-examinations, and new limitations on retroactive rent reductions.
Session 6: HOTMA Section 8 Asset Restrictions, New Forms, EIV, De Minimis Errors, and SSN Verification
This session details the net cash value cap, restrictions on real estate suitable for occupancy, admission criteria, owner options for current residents, cure opportunities, timelines, and exceptions. It also reviews new forms (leases, HUD-50059, HUD-9887, HUD-9887A), implementation guidelines, the impact of minor errors on owners and tenants, suspension of EIV Income Discrepancy reports, enhanced verification methods for Social Security Numbers, and required topics for tenant selection plans.
Focus: Attendees will gain a foundational understanding of:
• Program Eligibility
• Project Eligibility
• Verification of Eligibility Factors
• Best Practices for Tenant Interviews.
• Fundamentals of Expenses and Deductions
• Pending HOTMA Changes
Format: On-Site: 4-hour Workshop
Virtual: 4 hours in two 2-hour webinars
Focus: For newly hired managers or those with no HUD Multifamily experience as well as those needing a refresher course. This course highlights three key requirements essential to the work of the property manager - eligibility, waiting list and tenant selection, and determining annual income. Mini-quizzes and case studies are included to reinforce the learning. Students will need a calculator.
Format: On-Site: 6-hour Workshop or Virtual: 6 hours in two 3-hour webinars
Focus: This course covers the 5 key requirements vital to effective compliance management of a HUD property eligibility, waiting list and tenant selection, determining annual and adjusted income, annual and interim recertification, and termination of assistance and tenancy. Mini-quizzes and case studies are included to reinforce the learning. Students will need a calculator.
Format: On-Site: 1 – 1½ hours or Virtual: 90 minutes
Focus: The requirement to do Annual and Interim Recertifications on a HUD property can feel like being chased by a freight train. The course will include:
• Annual Recertification basics including timing, procedures, notices to residents, and effective dates of changes in rent and HAP based on the resident’s cooperation or non-cooperation, the amount of time the owner has to process, owner caused delays, and the cooperation of verifiers, .
• Interim Recertification basics when tenants must report, owner’s responsibilities, effective dates of rent and HAP changes when tenant does and does not report timely.
• Current HUD guidance on COVID and recertification.
• Tips on how to stay on top of the situation and drive your own train.
Format: On-Site: 1 – 1½ hours or Virtual: 90 minutes
Focus: For subsidized tenants, there are three types of termination: termination of housing assistance, termination of tenancy by the owner, and termination of tenancy by the tenant. Understanding when and how to apply the rules can be confusing. This session clearly explains the differences between the grounds, procedures, and timelines for each type of termination and includes a discussion of how EIV discrepancies and repayment agreements come into play for both termination of assistance and termination of tenancy.
Focus: This course explains how to handle non-payment of rent in properties covered by the CARES Act and HUD’s new 30-day notice rule. Participants will learn the requirements of each regulation, how they differ, and how they will work together when the new rule takes effect in January 2025. Through real-world examples and practical steps, this course will help you understand the legal notice process, ensure compliance, and navigate the evolving regulations for HUD-assisted and federally backed properties. Whether you manage public housing, project-based rental assistance, or other covered properties, you’ll gain the tools needed to handle rent non-payment effectively.
Format: On-Site: 1 – 1½ hours or Virtual: 90 minutes
Focus: Learn or refresh on how HUD’s Utility Analysis base-line analysis works, how to calculate and apply a factor-based analysis in year’s 2 and 3, and when and how-to phase-in decreases. Understand the significance of the tenant comment period for both base-line and factor-based analyses. Learn what HUD expects, what you are and are not required to provide to HUD or the PBCA, and how to determine if the factor-based analysis is sufficient. NEW: On 7/15/22 HUD issued Treatment of Solar Community Credits on Tenant Utility Bill. This course will include the impact on when and how a Base-Line Analysis is required.
Format: On-Site: 1 – 1½ hours or Virtual: 90 minutes
Focus: Adjusted income is the basis for rent calculations for most tenants in HUD assisted housing. To get there, we must know the ins and outs of allowable deductions: the dependent deduction, the elderly/disabled Household deduction, and allowable expenses for childcare, disability, and medical. What counts, when and why and how do we calculate them? Participants will have the chance to calculate each of the deductions through several mini case studies.
Format: On-Site: 1 – 1½ hours or Virtual: 90 minutes
Focus: If I buy my medications in Mexico, can I deduct the trip as a medical expense? Using HUD guidance, numerous examples and a case study, this course covers the who, what, why and how of the medical deduction. who qualifies, what does, does not, and/or sometimes counts, how to verify, how to calculate expense and the final deduction.
Format: On-Site: 1 – 1½ hours or Virtual: 90 minutes
Focus: :Knowing the regulations and processes for managing a HUD property waiting list are put to the test in an MOR. More importantly, they are key to staying in compliance with Fair Housing laws. This webinar will review creating and maintaining, opening, and closing, placing families with disabled members, documenting changes, updating waiting list information, removing names from the waiting list, reinstating applicants to the list, and record-keeping. This course will reference the 4350.3 as well as HUD’s Notice H 2014-16 Waiting List Administration and FHEO’s April 2022 Guidance on Application Processing and Marketing. HOTMA changes will require notifying the applicants on your waiting list about new requirements. When should you do that and what should you say?
Format: On-Site: 1 – 1½ hours or Virtual: 90 minutes
Focus: This course focuses on compliance with HUD's regulations on tenant selection. We will cover required, allowed, and prohibited screening practices, income targeting, preferences, implementing your occupancy standards when placing tenants, accepting applicants for the waiting list, approval for occupancy, rejecting applicants, assigning accessible units.
Focus: This course provides a comprehensive overview of the rules and regulations governing Live-In Aids in HUD housing as outlined in the HUD Handbook 4350.3. Participants will gain a clear understanding of eligibility requirements, documentation processes, and compliance standards necessary to ensure proper application of HUD policies. Through interactive examples and case studies, this course will equip learners with the knowledge to confidently address Live-In Aid-related issues in HUD housing management.
Format: On-Site: 1 – 1½ hours or Virtual: 90 minutes
Focus: Learn how to effectively and efficiently conduct the all-important (and HUD-required) applicant interview to ensure that assistance goes to families who are qualified. Includes tips on how to conduct interviews in safe and compliant manner face to face, by telephone and via a virtual app. This course covers how to establish rapport, gain trust, and ask the right questions in the right way while ensuring a consistent scripted approach to prevent costly fair housing mistakes. Includes valuable tips on interviewing persons with various types of disabilities and how to respond to situations and conversations that commonly occur.
Format: On-Site: 1 – 1½ hours or Virtual: 90 minutes
Focus: The Management and Occupancy Review (MOR) is how HUD proves to taxpayers and to Congress that subsidy dollars are being wisely spent. So, whether performed by HUD, the PBCA, or CA, owners and managers are held to a high standard before, during and after the review. This course is an overview of what to expect, how to prepare, what to do at “zero hour” and how to respond when it is over. We will also review HUD’s new method for establishing MOR schedules and how HOTMA will affect your MOR scores in 2024.
Format: On-Site: Two-Day Workshop
Virtual: 12 hours in 4 3-hour webinars
Focus: This two-part course is essential for property management professionals who work with the tenant certification and recertification process on HUD properties. After completing both parts of the course, you will have the information needed to master the HUD Enterprise Income Verification system. Students will need a calculator. Mini-quizzes and case studies are included to reinforce the learning.
EIV Basics: (6 hours) History and purpose of EIV, how to gain access, responsibilities of EIV Coordinators, EIV Users and EIV non-users, security requirements, use of the reports in annual and interim recertifications, and the purpose, use, retention and how to read each of the nine EIV reports.
EIV Advanced: (6 hours) Investigating and resolving tenant income discrepancies - both valid and invalid, resident repayment agreements, and the master file.
Format: On-Site: 1 – 1½ hours or Virtual: 90 minutes
Focus: An introduction to the EIV income discrepancies. Simplifies what at first glance is very complicated. Shows participants how to “read” an Income Discrepancy Report – the Period of Income, Effective Date of Action, Actuals vs. Annualized Last Quarter, and how EIV produces those negative and positive numbers. Participants will learn the causes of false and true discrepancies and the basics of how to investigate and resolve them.
Format: On-Site: 1 – 1½ hours or Virtual: 90 minutes
Focus: The EIV Master File / Binder is reviewed in your Management and Occupancy Review (MOR) and failure to maintain each required document for the required period of time will be a finding cited on the MOR report. The course will cover the documents that must be maintained for Owner/Coordinators, Secure Systems/EIV Users, Secure Systems/EIV Non-Users, Independent Public Accountants (IPAs), and the EIV Reports required to be maintained as well as EIV reports we recommend be retained as a Best Practice. We will discuss acceptable ways to organize the binder, which documents are never destroyed, and which documents must be destroyed and how often.
Format: On-Site: 1 – 1½ hours or Virtual: 90 minutes
Focus: There is more to owning or managing a HUD financed or subsidized property than knowing the 4350.3. This course highlights the key requirements of the “other” handbooks: HUD 4381.5 The Management Agent Handbook, 4350.1 Multifamily Asset Management and Project Servicing, 4370.2 Finance Operations and Accounting Procedures for Insured Properties, 4370.1 Reviewing Annual and Monthly Financial Reports. A must for owners and management agents who are new to HUD programs and a valuable refresher for those who are not.
Focus: Designed to guide multifamily property owners and managers through the essential processes and options for renewing Section 8 Housing Assistance Payment (HAP) contracts. This course will cover the six primary renewal options, key documentation requirements, and practical tips for a smooth renewal process. With a focus on real-world applications and common challenges, participants will gain a clear understanding of how to maintain compliance while maximizing the benefits of Section 8 contracts. Downloadable resources are included to enhance learning and provide actionable insights.
Format: On-Site: 6-hour Workshop or Virtual: Two 3-hour webinars
Focus: Whether the property is a Section 8, 236 IRP, 202/8, 202 PAC, 202/811 PRAC, 231, or 221(d)3 BMIR, having an income stream that keeps pace with operating costs is key to ensuring the present and future viability of the property and its ability to provide the facilities and services the residents need. Takes an in-depth look at the various rent increase methods available to housing providers, which ones apply to which type of property, when and how the Owner can choose their method, what to submit with the request, and how to justify line-item increases over 5%. The course will be based on the current Section 8 Renewal Guide, and the 4350.1 chapter on Processing Budget-Based Rent Increases. Participants will need a calculator.
Format: On-Site: 2 hours or Virtual: 2 hours
Focus: Budget-Based Rent Increase submissions are often delayed or denied due to the Owner submitting an incomplete package. In this course you will learn what, when and how to submit your package, how to respond to follow-up questions and requests from HUD, and when and how you can appeal a denial or partial denial of your request. The course is applicable to Section 8 projects who have renewed under Options 2 and 4, or Option 3 Lite are eligible as are some Option 5 projects. It is also applicable to 202 PACs, 202 PRACs, 811 PRACs and HUD-insured projects where a budget is usually the only way to obtain a rent increase.
Format: On-Site: 1 – 1½ hours or Virtual: 90 minutes
Focus: Are you leaving money on the table when you could be processing a special claim? HUD allows Section 8, 202/8, 202 PAC and 202/811 PRAC properties to submit requests for reimbursement of losses due to unpaid rent by the tenant, tenant damages or vacancy when the losses exceed the limited security deposits HUD allows owners to collect.
This course will cover:
• How to make a Vacancy Claim for time lost between tenants.
• How to make a claim for Unpaid Rent, Tenant Damages and Other Charges left at move out.
• The difference between normal wear and tear and damages.
• How to calculate "life expectancy" of replaceable items and determine what can be billed to HUD
• What forms and documentation are required.
Format: On-Site: 1 – 1½ hours or Virtual: 90 minutes
Focus: PRACs provide supportive housing for the elderly and for persons with disabilities. While many of the PRAC program rules resemble those of Section 8, there are many important differences. This course covers PRAC basics and shows to how to apply the special rules that govern them including income limits, eligibility rules, rules about adding an adult child, eligibility of a remaining family member, admitting over-income or non-elderly applicants, rent calculations, charges in addition to rent, marketing requirements, the 202 and 811 PRAC leases, security deposits, and termination.