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Fair Housing
Our Fair Housing and 504 compliance courses are continually updated to reflect the most current requirements. We offer courses suitable for agents and owners as well as courses for both new and experienced on-site staff. Select a course to find out the available formats and to read the course description. For a complete list of courses, download our Signature Course Catalog.
Format: 90-minute webinar or conference session
Focus: Fair housing rules remain in effect even when guidance, enforcement priorities, and agency staffing shift. This session focuses on current issues affecting owners and managers, including marketing, application processing, criminal screening, harassment, assistance animals, LEP, AFHMPs, VAWA, and other timely questions. Topics subject to change.
Format: 90-minute webinar or conference session
Focus: An interactive, inspirational look at the origins and evolution of fair housing laws in the United States. This is not a nuts-and-bolts course; it is designed to re-energize housing providers and remind us why the spirit of the law matters as much as the rules.
Format: 90-minute webinar or conference session
Focus: Criminal screening continues to create fair housing risk, even as federal rulemaking and guidance change. This session reviews how criminal history policies can violate the Fair Housing Act and how state and local fair chance housing rules may further limit screening practices.
Format: 90-minute webinar or conference session
Focus: Even well-intentioned screening policies can violate fair housing laws if they disproportionately harm protected classes. This session reviews risks involving criminal records, nuisance ordinances, crime-free programs, domestic violence, income restrictions, disability, and inconsistent application of policies.
Format: 3-hour webinar or half-day in person
Focus: VAWA compliance is more than handing out forms. This session reviews the protections, forms, documentation issues, emergency transfers, confidentiality, state and local overlays, and real-world situations involving managers, maintenance staff, residents, and applicants.
Format: 90-minute webinar or conference session
Focus: You have been trained ad nauseam on fair housing, right? This interactive session puts that book-learning to work through real-life challenges every manager faces on site. The answer is right on the tip of your tongue - or is it?
Format: 90-minute webinar or conference session
Focus: Recent court cases are one of the best ways to learn the fair housing dos and don'ts that apply in the real world. Participants hear the case, make the call, learn why the court ruled the way it did, and discuss practical takeaways for applicant and resident interactions.
Format: 90-minute webinar or conference session
Focus: This fast-paced session tackles 15 fair housing questions selected by the sponsor from a larger list of frequently asked questions. Each question is introduced with a poll, followed by plain-English guidance, practical examples, and takeaways your team can use immediately.
Format: 90-minute webinar or conference session
Focus: Maintenance staff often have more resident contact than anyone else on site. This session reviews fair housing basics, common maintenance-related risk areas, sexual harassment, communication with persons with disabilities, documentation, and policies that help maintenance staff avoid accidental violations.
Format: 90-minute webinar or conference session
Focus: AFHMP rules and enforcement may be shifting, but many properties are still being cited for AFHMP problems. This session explains how to complete an approvable plan, use the right data, identify outreach contacts, document 5-year reviews, and respond to agency or MOR questions during this uncertain period.
Format: 90-minute webinar or conference session
Focus: Getting your Affirmative Fair Housing Marketing Plan approved is only the beginning. In this practical mini-workshop, participants are encouraged to bring the AFHMP they are trying to implement and learn how to translate it into outreach, advertising, staff training, recordkeeping, tracking, and 5-year review documentation.
Format: 90-minute webinar or conference session
Focus: This session explains what Section 504 coordination really means, which properties are covered, what duties must be performed, and who should be responsible for making sure they happen. We will also discuss when a named 504 Coordinator is required and how to manage reasonable accommodation procedures, communication, documentation, self-evaluation, transition planning, monitoring, and staff training.
Format: 4 hours in two 2-hour webinars or half-day in person
Focus: A practical fair housing fundamentals course with problem-solving exercises and activities. Topics include protected classes, prohibited activities, Section 504, familial status, disability, key program differences, enforcement, penalties, and how to protect the property and staff from discrimination findings.
Format: 90-minute webinar or conference session
Focus: Live-in aides, assistance animals, assigned parking, transfers, lease violations, and other disability-related issues can create some of the toughest fair housing questions. This session reviews what is reasonable, what is necessary, when disability-related need may be verified, the limits on owner responsibility, and how to respond when lease violations continue.
Format: 90-minute webinar or conference session
Focus: FHAAG, ADAAG, UFAS - which accessibility standards apply to HUD, RD, tax credit, and conventional market-rate properties? This session explains which rules apply, what changes for new construction and existing properties, what makes a property new, and what compliance means for your property.
Format: 90-minute webinar or conference session
Focus: Language access is not just a customer service issue - it can be a fair housing and civil rights issue. This session explains LEP, national origin protections, Title VI risk for federally assisted properties, Fair Housing Act implications for other housing providers, and practical steps to provide meaningful access.
Format: 90-minute webinar or conference session
Focus: Assistance animal requests remain one of the most common and challenging reasonable accommodation issues housing providers face. This session explains how to evaluate requests for service animals and emotional support animals using fair housing reasonable accommodation principles, including when disability-related need may be verified, how to respond to online documentation, how to evaluate requests for multiple or unusual animals, and how to address lease violations, nuisance behavior, damages, or other on-site concerns without creating unnecessary fair housing risk.
Format: 90-minute webinar or conference session
Focus: HUD's 2026 FHEO enforcement memo has created confusion for housing providers evaluating emotional support animal requests. This session explains what the memo says, what it does not do, how it affects owner risk, and why Section 504, ADA, state and local laws, and private fair housing claims still matter.