Gwen Volk  Affordable Housing Professional

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Signature Courses

Download Signature Course Catalog

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Special Programs

Blended Programs

The Challenges of Managing Combined Funding Properties
Format: Basic: 90 minute webinar or a 1¼ - 1½ hour conference session.
Advanced: 6-hour stand-alone Workshop

Focus: HUD and RD are encouraging and Owners are increasingly turning to the use of multiple funding
programs to acquire and recapitalize affordable housing properties. This session provides an in-
depth review of the potential conflicts and challenges of managing such combinations and
encourages the participants to think through and resolve typical problems they may encounter.
The course covers more than 40 areas of difference among the compliance rules and processes
managers encounter when owners mingle project-based Section 8, older HUD programs, Rural
Development, HOME, Housing Choice Vouchers, Low Income Housing Credit, Tax-Exempt
Bonds, and the Rental Assistance Demonstration (RAD) program.

The Student Rules: Keeping Them Straight
Format: 90-minute webinar or 1¼ - 1½ hour conference session

Focus: Every program has its own student rules - all can be confusing - both individually and when programs are
combined. The webinar breaks down the rules for Section 8, LIHC, Bond, Rural Development, HOME, RAD, and other
programs. The handout will be a tool they can use to help them keep the rules straight. A real-world practicality will
be included as a sample of "Student Rule Challenges" are presented and solved throughout the course.

Calculating Income with Blended Financing
Format: 90-minute webinar or 1¼ - 1½ hour conference session

Focus: This course reviews the methods of income calculation for the Section 8 and Tax Credit
programs and highlights the differences that can and will produce different income calculations for each
program. We will also discuss documenting the file(s), and explaining to residents why you are asking
them to sign conflicting income certifications.

Blended Program Challenges: Student Eligibility, Over-Income, and Rents
Format: 90-minute webinar or 1¼ - 1½ hour conference session

Focus: An overview of the areas of difference when LIHTC, HOME, Section 8, Bond, and RD
programs are blended plus a closer look at managing the differences in student eligibility rules,
treatment of over-income households, and rent calculation.

HUD Program Compliance

Low Income Housing Credits

Fair Housing

Affordable Housing Extra

Certification Courses

Download Certification Course Catalog

These courses can be sponsored by the local AHMA and/or offered to private companies.

Move your cursor over the bullets to see the course description.

Fair Housing Compliance (FHC™)

The requirements set forth in the Fair Housing Act and Section 504 regulations are
enormously complex and far-reaching. NAHMA's Fair Housing Compliance™
(FHC™)course trains managers to understand these complex regulations, and
provides clear instructions on fair housing laws.

The comprehensive, practical training manual for this course includes ready-to-use
documents and forms to conduct a Section 504 Self- Evaluation and sample
Transition Plan. The course teaches a step-by-step approach to determining
the administrative and financial feasibility of making units accessible.

Not only does NAHMA's Fair Housing course cover the application process, which
includes screening, accepting, and rejecting applicants, it also presents instruction
on developing company-wide policies and procedures.

certification program. All participants who successfully complete the course will
receive a FHC certificate and lapel pin. Gwen Volk is an approved NAHMA instructor
for this course.

Certified Professional of Occupancy (CPO™)

The Certified Professional of Occupancy™ (CPO™) course is the only comprehensive program
covering the entire HUD Handbook 4350.3 including the latest revisions. Each participant receives
an updated version of this Handbook in the course.

An extensive course manual with 31 chapters covers topics from eligibility criteria, standards,
tenant selection and screening to non-discrimination, allowances, adjusted income, certifying
tenants and annual recertification. Each chapter is followed by a mini quiz with an opportunity for
questions. Evening optional review sessions are offered.

After this three day CPO course, managers will have mastered using the HUD Handbook
effectively. After completing the two and one-half days of interactive instruction, participants must
pass a rigorous one-half day exam (multiple choice and case study) to become certified CPOs.
Gwen Volk is an approved NAHMA instructor for this course.

The CPO is a requirement for NAHMA's NAHP® designation program. All participants who
successfully complete the course will receive a CPO certificate and lapel pin.

Advanced Issues in HUD Occupancy

NAHMA's Advanced Issues in HUD Occupancy course is a comprehensive program designed to
cover advanced topics related to working with the HUD 4350.3 Occupancy handbook (version
REV 1-Change 4), such as managing mixed-finance properties, managing corporate access to
HUD secure systems, managing front-line staff in their occupancy compliance duties, and more.
Gwen Volk is an approved NAHMA instructor for this course.

Each participant will receive a copy of the NAHMA Advanced Issues in HUD Occupancy manual.
The program is composed of classroom instruction and a two-hour exam. Individuals must pass
the exam to obtain the NAHMA course certificate. It is recommended that course attendees have
a working knowledge of the HUD 4350.3 Handbook prior to registration.
Specialist in Housing Credit Management (SHCM®) Exam Review Course
The SHCM® Exam Review Course includes 12 hours of instruction on the four areas of
knowledge covered by the SHCM® exam: program regulations, unit eligibility, applicant
eligibility and certification, and documentation, recordkeeping, compliance monitoring
and reporting. Gwen Volk has taught the SHCM® Exam Review Course for private
companies as well as through the NAHMA approved providers. She has frequently
been a trainer for NAHMA/NAA's SHCM® on-line Blended Learning course which is
offered twice a year as a series of live webinars.

The Specialist in Housing Credit Management® (SHCM®) certification has been
developed by the National Affordable Housing Management Association (NAHMA)
especially for management professionals involved with properties developed and
operated under the Low Income Housing Tax Credit (LIHTC) program. The SHCM® is
designed by management professionals for management professionals to ensure they
have attained the knowledge, experience and competence required to excel in the
housing credit property management industry. One key requirement for entry into the
SHCM® application process is 12 hours of housing credit education followed by sitting for
and passing the SHCM® exam.

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