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"Gwen always presents informative webinars but this [504 Coordination] was exceptional. 504 -vs- Fair Housing
requirements has been a gray area for a long time. THANK YOU!"
January 8, 2020
"My assistant manager and I took the class (AHMA PSW Webinar - "EIV Income Discrepancies: Don't Go
Crazy - It's a Tool" today. I just want to say that the instructor (Gwen Volk) was great! Patient and a
good teacher. I have been to three seminars (on EIV) with others and this is the first time I understood
it completely. Her teaching style is awesome! Thanks to her and AHMA for providing this webinar to us.
Gloria Pedregon, Property Manager
La Mirada, CA
October 30, 2019
"Thank you so much for your helpful webinars [Basic HUD Occupancy Part 1 and 2)! I have worked with
LIHTC and Housing Choice Voucher programs for several years but have not worked with other project-based
programs, so I was new to all of the deductibles and adjusted income calculations. [The presentation]
was extremely clear and easy to follow, and I have a much better understanding of those areas. I learned
many new things and am very pleased that I was able to take the class. Thanks again and I look forward
to future webinars!"
Stacie Callahan, Regional Manager
August 28, 2019
"I thought the [Basic HUD Occupancy Part One and Part Two] Webinar was EXCELLENT!! I have only
been a property manager for a year and a half. I learned SO MUCH."
Amy DeJonghe, Property Manager
August 27, 2019
"Thanks for the excellent presentation/webinar [Interviewing Applicants - It's an Art and a
Science], it felt personal and the interactive parts worked well too. I totally enjoyed it and learned
some good nuggets."
Michele S., Property Manager
September 19, 2018
"I just wanted to reach out and say thank you so much for being a great instructor on the recent CPO
class in Atlanta! I really do not think I would have been able to even understand half of the HUD book
without you. So I am sending you a little note to let you know I did pass my exam. Thank you again for
for being such a great instructor and such a trailblazer in the HUD world."
Erin Sutton, Property Manager
July 11, 2018
"[LIHTC Non-Compliance: How it Happens-How to Repair] was one of the most informative and educational
seminar-webinar I have attended thus far in 14 years. Our compliance department has never taught the
curriculum that was presented yesterday. I guess they feel that we should never make a mistake. Now we
know better. 99% is fixable."
Frank A. Hidalgo, Property Manager
Dec. 15, 2017
"Thank you for teaching the (CPO) class in such a comprehensive way. The course was very helpful and
you did a great job explaining everything."
Edla Morais, Assistant Property Manager
Nov. 29, 2017
"Gwen Volk is one of the nation's leading experts in affordable housing issues and compliance.
We work in a complicated multi-layered subsidy environment and engaged her to identify and correct any
compliance issues in our policies and procedures. Her approach was comprehensive, and the result exceeded
expectations. We can recommend Gwen without reservation."
Phil Carroll, President
Community Housing Services
September 11, 2017
"In the past year, I have been privileged to attend several of Gwen's trainings
Her knowledge and training skills have prepared myself and staff I supervise to enter the world of Tax
Credit and HOME programs. She makes it all so understandable and takes all of the fear, stress and worry
out of how to work with these funding sources. I had gone to two other national training classes on
LIHTC, but gained so much more knowledge from Gwen classes, that made it all fit together for me.
Whenever possible, I like all of my staff to train with Gwen, as then I know they are taught the most
current policies and practices and that Gwen's teaching will keep them engaged in the learning
- LIHTC class
- Fair Housing
- Managing Combined Funding Properties
- Understanding HOME
Shannon M. Williams, Portfolio Manager
Christian Church Homes
Oct 11, 2016
"I cannot express enough my gratitude for you saving us at the conference this year! You are a wonderful
instructor, every time you teach anything for us we get really positive feedback!"
Melanie Labonte, Associate Director
Sept 26, 2016
"Thanks for the best fair housing session [FHC] I've ever attended."
Casey Overland, Vice President of Operations
Highland Property Management Inc. - Missoula, MT
Sept 23, 2016
"Thank you for an amazing and extremely informative [CPO] seminar last month. I learned more in the three days
with you, than I have in the last eight weeks on the job. I appreciate the valuable insights you provided and
the extra time you spent with us after the classes ended."
Yvette D. Garwood, Property Manager
May 4, 2016
"It is with great enthusiasm, that I write a recommendation for Gwen Volk. I know her to be a leading voice in the
affordable industry. She is a quality trainer, with dynamic delivery and interesting, useful topics. She connects
with your audience and I always receive high remarks on her training sessions."
Executive Director - SouthWest - AHMA
July 13, 2015
"I have had the pleasure of working with Gwen for the past 15 years in the affordable housing industry in her
leadership roles in property management and consulting. Gwen has amassed a wealth of knowledge in broad
spectrums of affordable housing programs including development, management, compliance and training. Based on
this experience, Gwen has developed a unique ability to advise and educate people at all levels of
understanding and I really appreciate her skill in customizing training and services to meet her clients'
Vice President - Housing Authority City of Austin
Aug 10, 2015